Privacy Policy
Effective Date: 03/07/2026
Last Updated: 03/07/2026
JB Web Studio is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.
This Privacy Policy has been written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
JB Web Studio is a UK-based web design business operating as a sole trader.
We provide web design, website development, website maintenance and related digital services to businesses and organisations throughout the United Kingdom.
If you have any questions regarding this Privacy Policy, you can contact us using the details below.
Email: info@jbwebstudio.co.uk
Information We Collect
Depending on how you interact with our website, we may collect the following information.
Information You Provide
When you submit our contact form or contact us by email, we may collect:
Full name
Email address
Business name
Project information
Budget or project requirements (where provided)
Any other information you choose to include in your enquiry
Providing this information is entirely voluntary.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device information
Operating system
Referring website
Pages viewed
Time spent on our website
Date and time of your visit
This information helps us understand how visitors use our website and allows us to improve its performance.
How We Use Your Information
We only collect information where there is a legitimate business reason for doing so.
Your information may be used to:
Respond to your enquiries
Provide quotations
Discuss your website requirements
Deliver our services
Manage ongoing client projects
Maintain client records
Improve our website
Monitor website performance using analytics
Meet legal and accounting obligations
We do not use your information for unsolicited marketing emails.
Our Legal Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
Your consent
Taking steps before entering into a contract
Performing a contract
Legitimate business interests
Compliance with legal obligations
Contact Forms
When you complete our website contact form, your information is securely transmitted using EmailJS before being delivered to our business email address.
Your enquiry is used solely for responding to your request and discussing your project.
Email Enquiries
If you contact us directly via email, we will use the information you provide only to respond to your enquiry and provide our services.
Client Records
If you become a client, we may retain relevant project information, quotations and communication records.
Basic client information may also be stored securely within our internal business spreadsheet for project management, invoicing and record keeping.
Analytics
Our website uses Google Analytics to help us understand how visitors use our website.
Google Analytics may collect anonymous information including:
Pages visited
Device type
Browser information
Approximate location
Time spent on pages
This information does not directly identify you.
Where required by law, analytics cookies will only be used after you have provided your consent.
Google Fonts
Our website uses Google Fonts to improve the appearance and consistency of our website.
When your browser loads Google Fonts, limited technical information such as your IP address may be shared with Google.
Google Maps
Our Contact page may include Google Maps to help visitors locate our business area.
Using Google Maps may result in information being processed by Google in accordance with Google's own Privacy Policy.
Sharing Your Information
We never sell your personal information.
We may share limited information with trusted service providers where necessary to operate our business, including:
EmailJS
Google Analytics
Google Fonts
Google Maps
Our website hosting provider
Our business email provider
These providers only receive information necessary for providing their services.
International Transfers
Some of our third-party service providers may process information outside the United Kingdom.
Where this occurs, appropriate safeguards are used in accordance with UK data protection law.
How Long We Keep Your Information
We only keep personal information for as long as necessary.
Typical retention periods include:
General enquiries – up to 12 months
Client project information – up to 6 years where required for legal, tax or accounting purposes
Financial records – as required by HM Revenue & Customs
When information is no longer required, it will be securely deleted.
Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your information from:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Although we take reasonable precautions, no internet transmission can ever be guaranteed to be completely secure.
Your Rights
Under UK GDPR you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Request restriction of processing
Object to processing
Request transfer of your information where applicable
Withdraw consent where processing relies upon consent
Requests can be made by emailing:
info@jbwebstudio.co.uk
Complaints
If you believe we have not handled your information correctly, you have the right to complain to the Information Commissioner's Office (ICO).
Before doing so, we would appreciate the opportunity to resolve your concerns directly.
Cookies
Our website uses cookies to improve functionality and understand how visitors use our website.
Further information can be found in our Cookie Policy.
Children's Privacy
Our website and services are intended for businesses and adults.
We do not knowingly collect personal information from anyone under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page together with the revised "Last Updated" date.
Contact
If you have any questions regarding this Privacy Policy or how we process your information, please contact:
JB Web Studio
Email: info@jbwebstudio.co.uk